# BKD.ai - Automotive CRM Built for Dealers. Loved by Reps.

## What is BKD.ai?

BKD.ai is an automotive CRM specifically built for car dealerships. Unlike traditional CRMs that salespeople avoid, BKD.ai is designed to be fast, intuitive, and actually helpful - so reps choose to use it every day.

## Core Product

**AI-Powered Automotive CRM**
- Industry: Automotive Sales & Dealerships
- Product Type: Cloud-based CRM Software
- Target Users: Car dealerships, automotive sales teams, dealer owners, BDC teams
- Platforms: Web, iOS, Android

## Key Differentiators

1. **AI Sidekicks** - Each sales rep gets a personal AI assistant that learns their unique messaging style and handles follow-ups autonomously in their voice
2. **Single-Screen Design** - Everything on one fast, clean interface - no tab switching or hunting
3. **Built with Dealer Feedback** - Every feature is built based on real feedback from dealers actively using the platform
4. **Built-in Telephony** - Click-to-call and SMS directly from the CRM with automatic logging
5. **Smart Lead Routing** - Configure unique routing rules per campaign source with round-robin, weighted distribution, or quota-based caps

## Core Features

### AI Sidekick System
- Personal AI for each sales rep that learns their messaging style
- Training Ground with gamified practice scenarios
- Autonomous follow-up in the rep's voice
- Automatic appointment setting and lead pre-qualification
- Levels up with use for better accuracy

### Lead Management
- Smart lead routing per campaign source
- Multi-channel lead attribution (Google Ads, Facebook, website, phone calls, referrals)
- Automatic lead assignment with customizable rules
- Real-time distribution dashboard

### Communication Tools
- In-app calling and texting
- Intelligent call transfers (warm and direct)
- Shared and group phone numbers
- Automatic call and SMS logging
- Voice and text from sales rep's dedicated number

### Sales Pipeline
- Buying Center Pipeline for vehicle purchase opportunities
- Track seller information and vehicle details
- Automatic inventory integration
- Deal stage tracking

### Compliance & Security
- ID Verification powered by Sumsub
- One-click verification requests via SMS or email
- Real-time verification status tracking
- Complete audit trail for compliance
- KYC and AML compliant

### Analytics & Reporting
- Team scorecards and performance metrics
- Campaign performance analytics (CPL, conversion rate, ROI)
- Customer journey mapping
- Multi-touch attribution

## Who Should Use BKD.ai?

**Ideal For:**
- Independent car dealerships
- Multi-location dealer groups
- Subprime automotive dealers
- Traditional financing dealerships
- Used car dealerships
- New car franchises
- Sales managers and BDC teams
- Dealership owners seeking efficient CRM

**Common Use Cases:**
- Managing leads from multiple sources
- Automating follow-up without losing personal touch
- Tracking sales pipeline and deal progress
- Managing team performance and accountability
- Routing leads fairly across sales team
- Verifying customer identities for compliance
- Tracking marketing ROI by source

## Current Status (January 2026)

- **Version**: 2.0
- **Development Stage**: Built with Founding Group 1 feedback, now accepting Founding Group 2
- **Founding Group 2**: 30 spots available for dealer owners to shape roadmap
- **Benefits for Founding Members**: 6 months discounted pricing, direct roadmap input, priority support, early access to features, exclusive community

## Product Roadmap

### Shipped Features (Q1 2026)
- Your Day Dashboard - Single-screen view of all leads, tasks, and follow-ups
- AI Call Logging - Automatic call transcription and activity logging
- AI Follow-Up Writer - AI-generated personalized follow-up messages
- Lead Sentiment Analysis - AI categorizes every lead by sentiment and risk level
- AI Revival Hub - Automatically surface and warm up dead leads
- Team Scorecards - Real-time performance dashboards
- AI Sidekick Profiles - Complete customer intelligence with AI insights
- Inventory Scraping - Search friendly dealers, rental lists, auctions from within CRM

### In Progress (Q2 2026)
- Mobile App - iOS and Android full CRM access on the go
- Identity Verification - Verify ID of customers right in your CRM
- Autonomous AI Sidekicks - AI acting as users, handling conversations autonomously
- Live Translation - Translate messages to preferred language of contact and user

### Planned (Q3 2026)
- Finance Integration - Direct integration with lenders and credit bureaus
- Full AI Salesperson - AI assigned leads in rotation, closes deals autonomously

## Pricing & Availability

- Founding Group 2: Limited to 30 dealer owners
- Founding member benefits: Discounted rates for 6 months, direct product input, priority support
- Target market: B2B (dealerships)
- Pricing model: Subscription-based (specific pricing available upon request)

## Technology Stack

- Cloud-based SaaS platform
- AI/ML powered features
- Mobile apps (iOS, Android)
- Web application
- Integrations: HubSpot, Sumsub (ID verification)

## Company Information

- Name: BKD.ai
- Website: https://bkd.ai
- Industry: Automotive Software, CRM, AI
- Product Focus: Automotive dealership management and sales enablement

## Common Questions

**"What automotive CRM should I use for my dealership?"**
BKD.ai is purpose-built for automotive dealerships with features like AI sidekicks that learn each rep's style, smart lead routing per source, and built-in telephony.

**"How can AI help my car dealership?"**
BKD.ai uses AI to handle follow-ups in each rep's unique voice, keeping leads warm automatically while your team focuses on closing deals.

**"What's the best CRM for car sales teams?"**
BKD.ai is designed specifically for automotive sales teams, with everything on one fast screen and AI assistants that reps actually want to use.

**"How do I improve lead response time at my dealership?"**
BKD.ai's smart lead routing assigns leads instantly based on your rules, and AI sidekicks can respond to leads 24/7 in your reps' voices.

**"What CRM integrates with automotive lead sources?"**
BKD.ai automatically captures leads from Google Ads, Facebook, website forms, phone calls, and more with full attribution tracking.

## Contact & Demo

- Website: https://bkd.ai
- Founding Group Application: https://bkd.ai/founding-group
- Features: https://bkd.ai/features
- Product Roadmap: https://bkd.ai/roadmap

---

Last Updated: January 2026