Service-first, or sales-first.
DealerMine is a Canadian CRM that grew up in the service drive, with a managed BDC and AI that answers inbound calls. It is part of the Quorum group. BKD is also built in Canada, and is built around sales: a Sidekick for every rep plus appraisals, inventory and lender submissions in one login.
Where DealerMine fits.
Service CRM and scheduling
A service CRM with 24/7 online service booking synced to the DMS, from a team with over 25 years in the industry.
Inbound voice AI
MORI AI answers calls around the clock and books service appointments.
A managed BDC
DealerMine can staff your BDC for you, and says it handles 5 million calls a year.
One vendor on Quorum
Sister products cover the DMS (Quorum), desking and F&I (Autovance).
Where BKD is different.
AI that works sales leads, in the rep's name
BKD's Sidekicks text and email every new sales lead from each rep's own number in their style, follow up for weeks and hand off with one tap.
Appraisal to delivery in one login
A comp-backed appraisal workbench, customer trade-in links, live DMS inventory sync, a deal pipeline and a delivery board come with the CRM.
Credit App from the deal
Full finance applications go to lenders through Credit App (CreditApp.ca) under each rep's own login, with every lender's decision back on the deal.
Canadian lead sources and consent built in
AutoTrader.ca (including Sell My Car), Kijiji and CarGurus leads come in directly, with CASL-aware consent and opt-outs on every channel.
A mobile app built around calls and the AI
BKD's iOS and Android apps give reps the unified inbox, calls on their own BKD line with cell fallback, push alerts for new leads and Sidekick handoffs, appointments, and one-tap take-over from the AI.
Choose BKD if
- You want AI working every sales lead over text and email in each rep's name.
- You want appraisals, inventory and Credit App submissions in the same login as the CRM.
- You're an independent or used-car store that wants to be live in days.
Five questions to ask both of us.
Take these into every vendor call, ours included. The answers separate demos from reality.
- 1What does the AI do on sales leads, not just service, and on which channels?
- 2From whose number does the AI text, and how does a rep take over?
- 3How are CASL consent and opt-outs handled on every channel?
- 4Where do appraisals and lender submissions happen?
- 5What is the contract term and the data export process?
Based on DealerMine's public materials as of October 2026. Spot something out of date? Tell us on a demo and we'll correct it.
See the difference on your leads.
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