An AI BDC that texts as your reps.
A BDC exists to answer leads fast and keep following up. BKD's Sidekicks do both around the clock, in each rep's own name, and pass the customer to a person when they're ready to talk.
Sarah replied on Day 3. Remaining touches cancelled automatically.
An AI BDC automates a dealership's business development center: instant replies to leads, multi-week follow-up and appointment booking. BKD's AI BDC runs inside the CRM as a Sidekick for each rep, texting and emailing in the rep's own name and number, then handing the conversation to a person when it matters.
The 11 p.m. lead gets answered.
Leads are captured and assigned instantly, and the first text goes out inside your send window, then the cadence keeps going until the customer replies.
A human, one tap away.
When a customer is ready, the rep takes over on the web or the mobile app and the AI stands down, with the whole history in one thread.
Missed calls become leads.
An unanswered call from a new number becomes a lead automatically, and your people return calls from a Power Dial queue.
Nothing falls through. Not even the calls you miss.
Questions dealers ask.
What is an AI BDC?
An AI BDC uses AI to do the business development center's job: reply to every lead instantly, follow up for weeks and book appointments. BKD's version runs inside the CRM as a per-rep Sidekick.
Does an AI BDC replace my BDC staff?
It can for follow-up volume. Many independents run without a BDC on BKD, while larger stores use Sidekicks so BDC staff spend their time on live conversations and calls.
Does BKD's AI BDC answer phone calls?
No, calls stay human. The AI works text, email and website chat, and turns missed calls into leads for your team to call back.
See every lead answered in seconds.
A 30-minute walkthrough with our team. Bring your toughest lead source.