Use case

One send, every reply in the right hands.

Bulk texting usually means one shared number and a pile of orphaned replies. In BKD, you text a filtered list in one action, watch delivery per recipient, and every reply routes back to the thread, and the rep, that owns the contact.

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Last updated

Bulk text
Tag: Spring Service214 contactsFrom: each rep's own number
Sarah MitchellSarah MitchellDelivered
Derek ChanDerek ChanDelivered
Tanya RoyTanya RoyDelivered
Luis MorenoLuis MorenoDelivered
Jordan TaylorJordan TaylorDelivered

Per-recipient tracking. Replies route back to the right thread and owner.

Targeting

Send to a filter, not a spreadsheet.

Build the list with the filters you already use on the contacts page, then send once. Per-recipient tracking shows exactly who got the message.

Reply routing

Replies go home.

Every response threads back to the right contact and the right owner, no shared-inbox triage, no “who was talking to this customer?”

Automation

Responders drop into a workflow.

Tag the customers who respond, and the tag can enroll them in a workflow, a cadence, an AI agent, a task for a rep, so a bulk send becomes the first step of a sequence, not the whole play.

FAQ

Common questions.

Can I text a whole list at once?

Yes. Build the list with the filters you already use on the contacts page, send once, and track delivery per recipient.

Where do replies to a bulk text go?

Back to the right contact's thread and the rep who owns them, so there's no shared-inbox triage.

Can replies start a follow-up automatically?

Yes. Tag the customers who respond, and the tag can enroll them in a workflow, a cadence, an AI agent or a task for a rep.

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