Your service lane is a sales pipeline.
The customers most likely to buy from you already bought from you. Custom agents, built from templates like Oil Change Reminder or Win-back, attach to tags and campaigns, so a routine service moment becomes a conversation, and a conversation becomes the next deal. They text as your store's AI Team Member, so every touch comes from one consistent person.
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You play the customer. Chat with your agent before it ever texts a real one.
No prompt engineering. Just a form.
Pick a template (Oil Change Reminder, Post-Purchase Check-in, Recall Notice, Win-back), answer six questions, and the system compiles the agent's behavior. Power users can edit the full prompt, and every edit is versioned with rollback.
Chat with it before your customers do.
Test Drive is a live test pane where you talk to your agent before it ever touches a real customer. Want a change? Tell the prompt assistant in plain language, “make it less pushy about booking”, and it revises the agent for you, with one-click undo.
Attached to a tag, not a to-do list.
Agents attach to campaigns and tags. Tag a list of overdue-service customers, manually, in bulk, or automatically at lead intake, and the agent starts working it on its own cadence.
Common questions.
Can BKD run service reminder campaigns?
Yes. Build a custom agent from a template like Oil Change Reminder, Post-Purchase Check-in, Recall Notice or Win-back, and attach it to a tag or campaign.
Do I need to write prompts?
No. Pick a template and answer six questions, and the system compiles the agent's behavior. Power users can edit the full prompt, and every edit is versioned with rollback.
Can I test an agent before it texts customers?
Yes. Test Drive is a live chat where you talk to the agent before it ever touches a real customer, and you can ask for changes in plain language with one-click undo.
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