Use case

Your service lane is a sales pipeline.

The customers most likely to buy from you already bought from you. Custom agents, built from templates like Oil Change Reminder or Win-back, attach to tags and campaigns, so a routine service moment becomes a conversation, and a conversation becomes the next deal. They text as your store's AI Team Member, so every touch comes from one consistent person.

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app.bkd.ai · Agent Builder
Start from a template
Oil Change ReminderPost-Purchase Check-inRecall NoticeLease RenewalWin-backEvent / Promo InviteWarranty Quote Qualifier
Guided setup · six questions
1. What is this agent for?
Oil change reminders for past service customers
2. Why is it reaching out?
It's been about 6 months since their last oil change
3. Info to collect
When they last had the oil done · Approximate mileage
4. Goal, what does success look like?
Book a service appointment
5. Hand off to a person when…
3 always-on protections + 2 custom rules
6. Tone
Friendly
Compiled agent
Greeting · customer name + vehicle
Reminder logic · last service date
Collect · last oil change, mileage
Book · service calendar, real availability
Prompt assistant
“Make it less pushy about booking”
AppliedUndo
v4 · every edit versioned, one-click rollback
Test Drive
Sends as Alex · AI Team Member

You play the customer. Chat with your agent before it ever texts a real one.

Agent Builder

No prompt engineering. Just a form.

Pick a template (Oil Change Reminder, Post-Purchase Check-in, Recall Notice, Win-back), answer six questions, and the system compiles the agent's behavior. Power users can edit the full prompt, and every edit is versioned with rollback.

Test Drive

Chat with it before your customers do.

Test Drive is a live test pane where you talk to your agent before it ever touches a real customer. Want a change? Tell the prompt assistant in plain language, “make it less pushy about booking”, and it revises the agent for you, with one-click undo.

Campaign wiring

Attached to a tag, not a to-do list.

Agents attach to campaigns and tags. Tag a list of overdue-service customers, manually, in bulk, or automatically at lead intake, and the agent starts working it on its own cadence.

See every lead answered in seconds.

A 30-minute walkthrough with our team. Bring your toughest lead source.

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