Muse by MetaThe dealer CRM for Muse.
Connect BKD to Meta's Muse and your personal agent can pull up any customer, summarize a conversation, check what's in stock and run your sales numbers, straight from your CRM.
From BKD, 3 appointments on Saturday:
Tom hasn't confirmed. Want me to add a note for his rep?
BKD is an AI-powered dealership CRM that connects to Meta's Muse personal agent through BKD's MCP server. Once connected, Muse can search customers, read conversations, check deals and live inventory, run sales and lead-source reports, and add notes in BKD, using the signed-in rep's own permissions.
Your CRM, inside Muse.
Muse already lives where dealers spend their day, on the phone and in Meta's apps. With BKD connected, the same agent that plans your week can tell you who's coming in Saturday and what they're driving now.
Search contacts by name, phone, vehicle or lead source and pull up the full record: owner, stage, trade-in and history.
Every text, call and note on a customer's thread, or a search across all messages for who mentioned a trade, price or financing.
Deals by stage, rep or date, so you can ask what's stuck, what's approved and what's delivering this week.
Units in stock filtered by make, model, year, price, mileage or days on the lot. Admins also get Market Watch flags on aging and stale prices.
Leads, appointments, shows and sales by lead source, campaign, rep or lead type, including side-by-side breakdowns.
Leads, appointments booked, shows, no-shows and units sold per rep (admins), plus how every lead turned out: sold, lost and why, or still open.
The only writes: add a note or log an activity on a customer. Nothing is ever deleted or overwritten.
Questions dealers actually ask.
- “Which AutoTrader leads from this week haven't had a reply yet?”
- “How many appointments did each rep set last month, and how many showed?”
- “Find the customer who asked about a white Tacoma and summarize where the deal is.”
- “What used SUVs under $30,000 do we have in stock right now?”
- “Which lead source sold the most units this quarter?”
- “Add a note to John Smith: called back, wants to come in Saturday morning.”
Connected in minutes.
- 1In Muse, add BKD as a custom connector, or ask Muse to connect to the BKD MCP server.
- 2Paste your BKD connector URL. A BKD admin can copy it from Settings → Developer → API Keys.
- 3Sign in with your BKD login when the BKD page opens, and approve the connection.
Your permissions, nobody else's.
- Each person signs in with their own BKD login and approves the connection. No shared keys.
- The agent sees exactly what that person can see in BKD, nothing more. Reps see their customers, managers see their team.
- Read-only except for adding notes and logging activities. It can't delete, edit, text or email anyone.
- Every call is audited and rate-limited, and the connection can be removed at any time.
BKD and Muse, answered.
Does BKD work with Muse?
BKD is an AI-powered dealership CRM that connects to Meta's Muse personal agent through BKD's MCP server. Once connected, Muse can search customers, read conversations, check deals and live inventory, run sales and lead-source reports, and add notes in BKD, using the signed-in rep's own permissions.
What can Muse do in BKD?
Search customers, read their conversations, check deals and live inventory, run lead, appointment and sales reports by source, campaign or rep, and add notes or log calls. It can't delete or change records, and it never texts, emails or calls a customer.
Can Muse see every customer in the store?
No. Each person connects with their own BKD login, and the agent sees exactly what that person can see in BKD. A rep's agent sees that rep's customers; a manager's sees their team.
Do I need a developer to connect Muse?
No. Add BKD as a connector in Muse, paste the BKD connector URL, sign in with your BKD login and approve. There are no keys to copy.
Muse is a product of Meta. BKD is not affiliated with or endorsed by Meta. BKD connects through the open Model Context Protocol (MCP).
Put your CRM to work in Muse.
A 30-minute walkthrough with our team. We'll connect your agent live on the call.