dots by OpenAIThe dealer CRM for dots.
Connect BKD to your dot and OpenAI's always-on agent can look up customers, read conversations, check deals and stock, and run your numbers from the CRM, by text, Slack, Teams or a call.
Pulled from BKD for last month:
Chris books well but half don't show. Want the no-show list?
BKD is an AI-powered dealership CRM that connects to OpenAI's dots through BKD's MCP server. Once connected, your dot can search customers, read customer conversations, check deals and live inventory, run lead-source and rep reports, and add notes in BKD, using the signed-in rep's own permissions.
Your CRM, inside dots.
A dot keeps working after you stop chatting and answers by text, Slack, Teams or phone. With BKD connected, a manager can text their dot from the lot and get the day's appointments, or ask which leads are still waiting on a reply.
Search contacts by name, phone, vehicle or lead source and pull up the full record: owner, stage, trade-in and history.
Every text, call and note on a customer's thread, or a search across all messages for who mentioned a trade, price or financing.
Deals by stage, rep or date, so you can ask what's stuck, what's approved and what's delivering this week.
Units in stock filtered by make, model, year, price, mileage or days on the lot. Admins also get Market Watch flags on aging and stale prices.
Leads, appointments, shows and sales by lead source, campaign, rep or lead type, including side-by-side breakdowns.
Leads, appointments booked, shows, no-shows and units sold per rep (admins), plus how every lead turned out: sold, lost and why, or still open.
The only writes: add a note or log an activity on a customer. Nothing is ever deleted or overwritten.
Questions dealers actually ask.
- “Which AutoTrader leads from this week haven't had a reply yet?”
- “How many appointments did each rep set last month, and how many showed?”
- “Find the customer who asked about a white Tacoma and summarize where the deal is.”
- “What used SUVs under $30,000 do we have in stock right now?”
- “Which lead source sold the most units this quarter?”
- “Add a note to John Smith: called back, wants to come in Saturday morning.”
Connected in minutes.
- 1In ChatGPT, add BKD as a custom connector (MCP) and make it available to your dot.
- 2Paste your BKD connector URL. A BKD admin can copy it from Settings → Developer → API Keys.
- 3Sign in with your BKD login when the BKD page opens, and approve the connection.
Your permissions, nobody else's.
- Each person signs in with their own BKD login and approves the connection. No shared keys.
- The agent sees exactly what that person can see in BKD, nothing more. Reps see their customers, managers see their team.
- Read-only except for adding notes and logging activities. It can't delete, edit, text or email anyone.
- Every call is audited and rate-limited, and the connection can be removed at any time.
BKD and dots, answered.
Does BKD work with dots?
BKD is an AI-powered dealership CRM that connects to OpenAI's dots through BKD's MCP server. Once connected, your dot can search customers, read customer conversations, check deals and live inventory, run lead-source and rep reports, and add notes in BKD, using the signed-in rep's own permissions.
What can dots do in BKD?
Search customers, read their conversations, check deals and live inventory, run lead, appointment and sales reports by source, campaign or rep, and add notes or log calls. It can't delete or change records, and it never texts, emails or calls a customer.
Can dots see every customer in the store?
No. Each person connects with their own BKD login, and the agent sees exactly what that person can see in BKD. A rep's agent sees that rep's customers; a manager's sees their team.
Do I need a developer to connect dots?
No. Add BKD as a connector in dots, paste the BKD connector URL, sign in with your BKD login and approve. There are no keys to copy.
dots is a product of OpenAI. BKD is not affiliated with or endorsed by OpenAI. BKD connects through the open Model Context Protocol (MCP).
Put your CRM to work in dots.
A 30-minute walkthrough with our team. We'll connect your agent live on the call.