Solutions · BDC Managers

One inbox for every channel; the AI takes the graveyard shift.

Text, call and email converge into a single thread per customer. Your team works a power dialer instead of hunting numbers, missed calls become leads on their own, and Sidekicks work the after-hours and aged leads no human has time for.

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Sarah Mitchell
Sarah Mitchell
2019 Civic trade · lead from AutoTrader
Open
Is the white RAV4 still available?
SMS · 9:02 AM
Email · sent from Mike's mailbox

Hi Sarah — attaching the RAV4 window sticker and a quick payment breakdown. 👇

Outbound call · 4:12
Recorded · transcribed · summarized
Logged
Perfect. Can I come by Saturday at 10?
SMS · just now
SMSEmailCall
A day with BKD

What actually changes on the floor.

8:00 AM

One inbox, every channel

Your team opens to a single unified inbox, texts, calls and emails threaded per customer. No app-switching, no 'which tool did they message us on', no lead falling between channels.

10:30 AM

A dialer that keeps them talking

The power dialer queues the day's calls and moves rep-to-rep without manual dialing. Conversations per hour go up because nobody's waiting on a phone tree.

1:15 PM

A missed call becomes a lead on its own

A call comes in while everyone's busy. It's captured as a lead, texted back automatically, and the customer's answered before they've called your competitor down the road.

9:00 PM

The aged database works overnight

Revival campaigns and Sidekicks work the leads that went cold months ago, in the reps' voices, standing down the moment someone replies. Tomorrow starts with fresh conversations from a list everyone else gave up on.

More conversations

A dialer that keeps reps talking.

Queue the calls and let the power dialer handle the dialing and routing. Your team spends the hour in conversations, not hunting numbers, and every call is logged and summarized automatically.

Power Dial
42 calls due today
On call
Derek Chan
Derek ChanDue

Day 2 follow-up · 2021 F-150

0:38
Auto-advancing to next call
Up next
Tanya Roy
Tanya RoyHot

Credit app started · not finished

Luis Moreno
Luis MorenoQueued

Left voicemail yesterday

Marcus Lee
Marcus LeeNew

Web lead · 8 min ago

Never miss a call

Missed calls become leads, instantly.

Every missed call is captured as a lead and texted back automatically, so a busy moment doesn't hand the customer to the dealer down the street. Nothing rings out into nothing.

Incoming call…
(604) 555-0139 · unknown number
New contactNew lead created
Added to pipeline · call-back task assigned to Ava

Nothing falls through. Not even the calls you miss.

Mine the dead list

Reactivate the aged database.

Revival campaigns put your Sidekicks to work on months-old leads, at scale, in each rep's voice. The database everyone stopped calling becomes a steady source of booked appointments.

Revival Hub, aged leads
Personalized AI outreach · stands down on reply
Derek ChanDerek C. · last contact 8 months agoAged
Tanya RoyTanya R. · last contact 11 months agoAged
Luis MorenoLuis M. · last contact 6 months agoAged

1 of 214 aged leads re-engaged this week

0/7
Coverage across every channel
0
Missed calls that die unanswered
0x*
More aged leads worked
0
Inbox for text, call and email

*Illustrative. Final numbers coming with our first cohort results.

Cover every hour without adding a shift.

A 30-minute walkthrough with our team. Bring your toughest lead source.

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