Solutions · Finance Managers

Credit apps collected and verified before the customer hits your office.

A guided credit portal goes to the customer by text, employment, income, trade-in, document upload, and comes back attached to the deal. Status flows in automatically, and reps bridge you into the call exactly when you're needed.

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Credit application
Maple Auto · secure link
Sent by text · no login · branded to your store
Personal info
Name, contact, address
Employment & income
Auto-saved as they go
Documents
ID + proof of income uploaded
Application submitted
In your manager review queue: pending → reviewed → completed
A day with BKD

What actually changes on the floor.

9:20 AM

The app comes to you, complete

A rep texts the customer a guided credit portal link. Employment, income, trade-in and document uploads come back attached to the deal, so you open a complete file instead of chasing a half-filled form.

11:45 AM

Documents upload themselves

Pay stubs, ID and proof of residence come in through the portal and land on the deal. No fax, no 'can you email that again', no missing doc discovered at signing.

2:00 PM

You're bridged in at the right moment

A rep on a hot call warm-transfers you in without dropping the customer. You step into a conversation that's already primed, with the full thread and credit status in front of you.

4:30 PM

Status keeps the deal moving

Credit status flows back into the deal and triggers the next step automatically, so nothing stalls waiting on a manual update and every file keeps moving toward funded.

Credit App

Full finance apps to lenders, from the deal.

Send the complete application to your lenders through Credit App under the rep's own login, with consent confirmed. Every lender's approval, conditions or decline lands back on the deal, and the deal moves forward on its own.

  • No re-keying: the application in BKD is the one lenders receive
  • Edits sync to Credit App until it goes to lenders
  • One lender's decline never erases another's approval
app.bkd.ai/deals/sam-kowalski
Sam Kowalski
2021 Honda CR-V EX · Finance deal
New Lead
Finance application
Applicant & co-applicant
Employment & income
Residence & debts
Vehicle & trade
Lender decisions
Lender ANot sent
Prime
Lender BNot sent
Near-prime
Lender CNot sent
Subprime
Illustrative lenders and numbers
One thread, warm transfers

Bridged into the call, not dropped.

Text, call and email converge on one thread per customer, and reps pull you in with a warm transfer the moment finance is on the table. You inherit full context instead of starting cold.

Derek Chan
Derek ChanBuyer
2021 F-150 XLT · assigned to Ava
One thread
SMS · 9:14 AM
"Is the F-150 still available?"
Call · 11:02 AM
Outbound · 6 min · Answered
Email · 2:47 PM
Financing options · opened 2×

Server-side search across every conversation. Nothing lives in a rep's personal phone.

Ready to buy

You get the deal-ready handoffs.

The Sidekick and the rep work the lead until it's ready for finance, then hand it to you with the whole conversation in context. You spend your time closing, not qualifying.

Mike Torres
Mike's Sidekick
AI active · Mike can take over
AI active
Nothing lost in translation

Every call summarized on the deal.

Calls are transcribed and summarized automatically onto the record, commitments, numbers discussed, next steps, so you walk into the box knowing exactly what was promised.

Sarah Mitchell
Call with Sarah Mitchell
Inbound · 4:12 · just now
Summarized
Summary
Wants the RAV4 in white, not black
Trade-in: 2019 Civic, ~80k km
Budget around $550/mo, 72 months
Sentiment
Positive
Next step
Book Sat 10am test drive
Auto-generated from the call · review in 10 seconds
100%
Of credit apps collected before the box
0*
Missing docs discovered at signing
1
Link to start the whole credit app
1
Thread for text, call and email

*Illustrative. Final numbers coming with our first cohort results.

Turn credit collection into one link.

A 30-minute walkthrough with our team. Bring your toughest lead source.

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